Terms and Conditions
BE AWARE! – If you select the option ‘1st Class UK Un-recorded - 1st Class Un-Recorded (At Buyers Risk)’
Items will be shipped by First Class Royal Mail Post with NO way of
tracing or tracking the parcel. This option is given to allow a cheaper
postage cost to you the customer but if selected the delivery of goods
is entirely at your risk. John Knibbs International Ltd cannot be held
responsible or liable for non delivery or damage whilst goods are in
transit. Once the parcel has been collected by Royal Mail the onus for
delivery is held firmly with the buyer. Please be absolutely sure that
this is the way you require the goods to be delivered before selecting
this method of delivery. If you are unsure of these implications please
select any of the recorded delivery options for postage.
We aim to despatch all orders within one working day, but this can not
be guaranteed and on rare occasions it can take up to 14 days when we
are particularly busy. We will do our best to contact customers when
there is a significant delay.
All correspondence to be sent to: John Knibbs International Limited, Hillside, Shawbury Lane, Shustoke, Warwickshire, B46 2RR.
Prices quoted are correct at time of production. Prices may have to be altered from time to time and we reserve the right to do this without notice, this includes and amendments to the rate of VAT.
Please ensure that the expiry date on your payment card is valid until after the anticipated despatch date of your order. Payment is taken at point of despatch and if your payment card has expired, we will be unable to take payment and will be unable to fulfil your order.
We accept all major debit and credit cards – Visa, Mastercard, Visa Debit, Visa Electron and Maestro Cards. The Card Used Must Be 3D Secure (check with your bank if unsure)
We accept orders by telephone. These must be paid for at the time of order using one of the major debit or credit cards.
If you would like to use PayPal please email your requirements including part numbers, qty's & your delivery address and a PayPal request will be sent to you. Goods will be dispatched on receipt of payment in full.
We are able to accept payment for goods by cheque or postal order, made payable to John Knibbs International Limited. Cheques will only be accepted if endorsed with a valid cheque guarantee card details and the address to which the account is registered, both written on the reverse of the cheque. All cheques will be cleared before goods are despatched.
John Knibbs International Limited takes extreme care with the descriptions of all products that appear on our website. However certain specifics such as shade/colour of certain items may have a slight variation to those displayed and any slight variations are out of our control and John Knibbs International Limited can not be held responsible for such slight variations.
The vast majority of our spare parts supplied are new. We do, however, reserve the right to supply good condition second-hand parts, when new items are no longer available.
Products purchased via The Country Store are backed with the manufacturer’s warranty, unless otherwise stated.
Spare parts and repairs supplied by John Knibbs International Limited are guaranteed for a period of one year to the initial purchaser. Any defects that arise under normal use and service, will be inspected by us and either repaired or replaced as necessary free of charge, provided the item is returned to us as soon as possible after any defect is found. Any modifications, repairs undertaken by a third party, damage either accidental or deliberate, neglect or abuse of any item will render all guarantees null & void.
All of your personal details are held on a secure web server and every precaution is taken to ensure that your transaction is secure. There are no circumstances under which this information might be passed to a third party.
AVAILABILITY AND BACK ORDERS
Our website runs on a live database, which only shows items that are available from stock. Should you request that an item is placed on back order, we will inform you when the item is in stock to arrange delivery. If your order contains multiple items, you can instruct us to either wait for the out of stock item to arrive and despatch the whole order together, or despatch your order separately. Postage will be charged for each delivery made..
All prices on our website are quoted inclusive of VAT at the appropriate rate. Your selected delivery destination will determine whether or not VAT is applicable. If VAT is not applicable, then this tax will be deducted from your order prior to your card being charged. Your location may render you liable to import, state, local or other taxes. These taxes are entirely your responsibility. You must include your billing address as it appears on your credit card statement. Our website uses an address verification system to ensure correct billing addresses. We are unable to process orders without the correct address details.
The Violent Crime Reduction Act 2006
Since the introduction of the VCR Bill in 2006, we are permitted to advertise and take payment for air weapons and/or pressure bearing parts on the internet, but the final transfer of these items must be completed face-to-face with a Firearms Dealer and are NOT PERMITTED by mail order.
Pressure bearing parts = Barrel, Cylinder, Air Reservoir/Cylinder and Moderator. The law therefore means that all guns and component parts subject to the controls of the VCR Bill, must either be collected in person from our Shop. Alternatively, we can arrange to courier such items to a local RFD, from where they must be collected in person.
We are permitted to receive and return by post air weapons for repair.
If there is any doubt about the restrictions covered by the law, please contact us PRIOR to purchase.
Customers buying knives, crossbows or any other age-restricted products must be of appropriate age. The current age limit for such items is 18 years. We take no responsibility for damage or harm caused by our products, and we supply to the consumer with the understanding that they are of legal age for the product sold and are responsible for their actions. Discretion will be used when supplying such items and we reserve the right to refuse the sale of such items.
We strongly recommend that the spares supplies by John Knibbs International Limited are fitted by a skilled gunsmith. We cannot be held responsible for any damage or injury caused whilst fitting or that caused by poor workmanship.
John Knibbs International Ltd reserves the right to alter without prior notice any content found within this Website. Special offers and reduced items are subject to availability and offered on a first come, first served basis. John Knibbs International Ltd and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of its being accessed or used. John Knibbs International Ltd assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape or form as a direct result of accessing this Website.
What are cookies?
data files which are placed on your computer or other mobile or
handheld device (such as smart ‘phones or ‘tablets’) as you browse
this website. They are used to ‘remember’ when your computer or device
accesses this website. The cookies are essential to the effective
operation of our website and to enable to you shop with us online.
Cookies are also used to tailor the products and services offered
and advertised to our customers, both on this website and elsewhere.
Some cookies collect information about browsing and purchasing behavior
by people who access this website via the same computer or device.
This includes information about pages viewed, products purchased
and the customer journey around a website. We do not, however,
individual customer browsing and purchasing behavior but third parties
are not able to identify customers using cookies.
Who sets the cookies?
The cookies stored on your computer or other device when you access this
website help deliver a high quality website and on-line shopping experience.
Some cookies are necessary to enable customers to a make purchases on our website.
Cookies may also be set by third parties who participate with us in
affiliate marketing programs however, none of these third parties collect
any personal data from which they would be able to identify individual customers.
What are cookies used for?
The main purposes for which cookies are used are:-
1. For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
2. To enable us to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.
3. To enable us to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting
For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2 Click on the icon “privacy”
3 Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may
not operate properly if cookies are switched off.
If you only disable3rd party cookies you will not be prevented from making purchases on this site.
If you disable all cookies you will be unable to complete a purchase on this site.