01675 481006 | enquiries@airgunspares.com

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DELIVERY

 

Postage For UK Customers & Overseas Customers. Please read carefully before ordering.


Postage is calculated at checkout – depending on the delivery type selected.


BE AWARE! – If you select the option ‘1st Class UK Un-recorded - 1st Class Un-Recorded (At Buyers Risk)’ Items will be shipped by First Class Royal Mail Post with NO way of tracing or tracking the parcel. This option is given to allow a cheaper postage cost to you the customer but if selected the delivery of goods is entirely at your risk. John Knibbs International Ltd cannot be held responsible or liable for non delivery or damage whilst goods are in transit. Once the parcel has been collected by Royal Mail the onus for delivery is held firmly with the buyer. Please be absolutely sure that this is the way you require the goods to be delivered before selecting this method of delivery. If you are unsure of these implications please select any of the recorded delivery options for postage.
 


We aim to despatch all orders within one working day, but this can not be guaranteed and on rare occasions it can take up to 14 days when we are particularly busy. We will do our best to contact customers when there is a significant delay.

 

Next Working Day Delivery

Orders received after 3.30pm cannot be guaranteed for next working day delivery.

JKI guarantee next working day delivery from the date the order has been processed for dispatch & an e-mail notification to this effect has been received by the buyer.Please also remember that we have no postal collection on a Saturday and we are shut on Sunday & Monday. If you order on either of these three days the goods will not be shipped until Tuesday.


GOODS DAMAGED OR LOST IN TRANSIT FOR UK CUSTOMERS


All goods are sent by ‘First Class’ post at the buyer’s risk. 'At The Buyer's Risk' means just that - the onus for non delivery is held firmly with the buyer as John Knibbs International Ltd have no way of tracking or tracing the items once they have been collected from our premises. If this method of shipping is selected by the buyer, John Knibbs International Ltd will not be held responsible for any loss, damage or non delivery of the purchased items. It is ALWAYS safer to select the recorded delivery option for shipping to guarantee delivery of goods.

 

If you require an insured service, please select either ‘Recorded Delivery’ (up to £30 value) or ‘Special Delivery’ (up to £2500 value) when ordering. The postage charge will vary depending on which service is requested. Please examine all packages prior to receipt as signatures are taken as proof of receipt in good condition. All damaged packages MUST be either refused or signed RECEIVED DAMAGED and in either case we must be advised of damage goods within three days of delivery.


GOODS DAMAGED OR LOST IN TRANSIT FOR CUSTOMERS OUTSIDE UK


All goods are sent First Class Airmail at the buyer’s risk (This means just that - 'at buyers risk' the onus for delivery is firmly held with the buyer & NOT JKI). If you require an insured service please select either ‘International Signed For’ which gives cover to £250 or ‘Airsure’ which gives cover to £500. The postage charge will vary depending on which service is requested.  Please examine all packages prior to receipt as signatures are taken as proof of receipt in good condition. All damaged packages MUST be either refused or signed RECEIVED DAMAGED and in either case we must be advised of damage goods within three days of delivery.